Shipping Policy
Thank you for choosing Sensora Toothpaste! We are committed to delivering our premium dental care products to you in a timely and efficient manner. This Shipping Policy outlines the details of our shipping process to ensure a smooth shopping experience for our valued customers.
Processing Time:
Once an order is placed and payment is confirmed, we will process the order within 1-2 business days. Orders placed over the weekend or on holidays will be processed on the following business day.
Shipping Methods:
We collaborate with reliable shipping partners to provide you with the best delivery options. Our standard shipping method is typically ground shipping, which usually takes 3-7 business days for delivery.
Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package's progress. You can use this information to stay updated on the status of your delivery.
Shipping Delays:
While we strive to meet the estimated delivery times, please be aware that unforeseen circumstances, such as weather conditions, holidays, or shipping carrier delays, may affect the delivery schedule. In such cases, we will do our best to notify you promptly and keep you informed about the status of your order.
Order Cancellation and Changes:
If you need to cancel or modify your order after it has been placed, please contact us immediately. We will do our best to accommodate your request; however, once the order is shipped, we won't be able to make any changes or cancellations.